All our products can enjoy 6-month warranty service
We are always committed to improving the quality of our products, but inevitably everything does eventually wear out. Please contact us the first time if there is any problem during use.
This warranty does not cover damage caused by accident, improper care, negligence, normal wear, and tear, or the natural breakdown of colors and materials over extended time and use. Damage not covered under warranty may be repaired for a reasonable rate and a fee will be charged for return shipping.
As operators of this site, we take the protection of your personal information very seriously. We treat your personal information as confidential and will handle it in accordance with data protection legislation as well as with the terms of this statement. It is in principle possible to use our website without providing any personal information. To the extent that it is possible, the provision of personal information (e.g. name, address, email address) to our site will remain voluntary. Such information will not be disclosed to third parties without your express consent.
Please note that there can sometimes be security issues when information is transmitted over the internet (e.g. via email). It is therefore not possible to guarantee protection for data from access by third parties.
Your satisfaction is our greatest comfort, we are always expecting serving for you!
Email us at ivygreenluggage@foxmail.com